Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to talk to us about a partnership? This page explains how to get in touch and what happens once you do.

Ways to Reach the Team

Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the work for us. Tell us in a line or two what your message is about so we can route it to the right person and get back to you faster. We aim to reply within two working days, though this can stretch a little during busier periods.

What We Can Help With

Non Gamstop Casinos covers casinos not on Gamstop, from welcome offers and payment methods through to how these sites compare with UK Gambling Commission licensed operators. We're happy to hear from readers on any of the following:

• Questions about a specific brand — if you want more detail on how a listed operator handles withdrawals, bonus terms or verification, ask and we'll clarify what we know.
• Corrections — offers, licensing details and ratings can change quickly in this space. If something on the site looks out of date, tell us and we'll check it.
• Feedback on our ratings — we explain how we rate and rank the casinos we cover on our main comparison page, and we're open to reader input on the criteria we use.
• Partnership and editorial enquiries — if you represent a casino brand or a relevant media outlet, introduce your organisation and outline what you're proposing.
• Concerns about gambling harm — if you or someone close to you is struggling with gambling, or you have questions about self-exclusion tools including Gamstop, mention this in your message and we'll point you towards appropriate support and information.

What Happens to Your Message

Every email is read by a real person before any response goes out. We don't publish reader correspondence, and we don't share your details with any of the brands featured on the site. If your enquiry relates to a specific casino's account, deposit or withdrawal, we'd always recommend contacting that operator's own support team directly, since we are an independent comparison resource and don't hold account information for any listed brand.

Before You Write In

A few things are worth checking first, as they may save you a reply cycle:

• Offer terms, wagering requirements and minimum deposits change often — if your question is about a current promotion, check the operator's own site alongside our listing for the latest figures in GBP.
• Our page on trusted casinos not on Gamstop covers eligibility, payment methods and how these sites differ from UK-licensed operators in more depth than we can in a single email reply.
• We are an 18+ resource. If your message concerns someone under 18, please seek advice from a dedicated safeguarding or gambling support organisation rather than through this contact form.

Thank you for reading, and for taking the time to reach out. We look forward to hearing what's on your mind.